I wanted to drop a note to tell you that I love how well JCPL has integrated internet access into its operations. Being able to reserve a book online and simply march into my branch to pick it up is incredibly convenient, and saves me from having to navigate the Dewey Decimal System, which has always been a hassle. My branch (Wheat Ridge) also has a really convenient check-out system, which just makes things better. I do have a suggestion: For me, Friday afternoons would seem like the perfect time to pick up books, I'm getting off of work and want to do some reading over the weekend. But the WR branch is always closed on Fridays. I'll assume that this is due to a funding issue, but it's still a bummer. Overall, of course, the system works very well for me. Thanks for doing such a great job making the library so convenient! (7/08)
- Brandon, Wheat Ridge
Hope and I appreciate the service the JCPL Bookmobile provides seniors at Covenant Village of Colorado. Beyond the "service with a smile," Rich and Rebecca know and greet us by our first names and are able to get any specialty books we want, such as books on wood working and fly tying. Thank you for this service. (6/08)
- Roy and Hope, Westminster
Thank you for the Bookmobile and thank you for Richard and Rebecca. They are both very, very helpful. Richard spends extra time looking for books for me. This service is way beyond the "call of duty." (4/08)
- Lois, Arvada
I really appreciate the Evergreen Library and the constant changes to your web site to improve service. (4/08)
- Bridget, Evergreen
The Evergreen children's department does an excellent job with storytime. My daughter is almost three and loves the 10:15 a.m. story hour on Wednesday. The children's staff is terrific, and library staff has always been pleasant and helpful. Just wanted to say thanks and keep up the great work. (4/08)
- Karen, Pine
Ros at the Lakewood Library is always so well informed, very pleasant, and personable. She is always able to locate all requests. (4/08)
- Fran, Golden
I have just realized how wonderful (and easy) it is to reserve items online for pick up at my local library. I use the Jefferson County Public Library more than ever now, but seem to spend less time there. Thanks to your excellent web designers and librarians who pull my selections so quickly. (4/08)
- Amy, Littleton
Thank you! We both like the changes at Lakewood. We like the self-checkout area and other changes. I am especially happy with the large print section now. It is light enough to see, and there is room enough to move around. The top shelf was always so high for we older people and standing on the stool was shaky for me. We use the large print section a lot. A big thank you for providing a well-equipped library. (4/08)
- Boyd and Esther, Lakewood
I am always impressed by how Jefferson County Libraries and especially the Belmar Library manage to operate a "first class, professional organization." It's more than just running a good library. It's the people who make it possible; it's the combination of the uses of technology that Belmar and your other branches are using; it has something to do with how you select materials and how you always seem to have the customer first in mind. I came out of customer service organization and so I know what good service looks like. Belmar is that much and more. I can't think of any better place for my tax dollars to go than the Belmar Library. (1/08)
- William, Lakewood
It is our pleasure to heartily thank you and express our appreciation for your Bookmobile service. We are just two of the many retirement community residents who look forward to the twice a month arrival of the Bookmobile. The personnel are extremely pleasant and very helpful to the many senior citizens. We would like to highly commend Richard and Rebecca as well as the other staff who substitute as various times. Again thank you, and keep up the good work. (12/07)
- Hubert and Mary, Lakewood
Rebecca and Rich are usually the helpers who work in the Bookmobile that visits our assisted living facility. They are both so knowledgeable and so pleasant and so kind to us and with us. They know us by name and remember our reading preferences and make suggestions about titles that we might like. They are also very thoughtful and helpful with those of us who are visually impaired and even more so with the legally blind residents. (12/07)
I think my fellow residents all agree that we are melting with gratitude for such a wonderful resource staffed by such wonderful people.
- Virginia, Westminster
The Jefferson County Public Library system is a great resource of tremendous benefit to the community. Thank you for doing such a good job. (11/07)
- Ron
I just wanted to let you know how useful your online services are. I reserve books all the time. Check outs with your new system take only seconds. I really appreciate the Columbine Library; the staff has more time to help us and is very friendly here. Thank you! (11/07)
- Paula, Littleton
I just wanted to comment on the wonderful service. I recently called the Columbine Library just as a general inquiry, and the lady there said there was no need for me to go to the library, she would handle my request over the phone. Additionally, I made a suggestion regarding a book to purchase on tape, and it appears that you already have it in circulation and someone did the nice gesture of requesting it for me. I appreciate the service and the nice staff. (11/07)
- Dan, Littleton
The Edgewater Library is excellent! The staff is friendly and super helpful; it is always pleasant when processing special requests. (11/07)
- Janet, Englewood
What can I say about the library? I love Edgewater Library. All the librarians are very helpful. I've been coming to this library since I was seven. Amy has been very helpful. They make me feel welcome. (11/07)
- Juan, Edgewater
The staff members at the "Edge H2O" (Edgewater Library) have made an enormous contribution to my well-being and enjoyment. In addition, I have received a library full of info from Amy, Gayle, Mary Ann and Naomi. I believe I am one of the wealthiest people in Colorado because of all the help these ladies give me. (11/07)
- Jeff, Edgewater
You never appreciate what you have-our library is simply outstanding. The "librarians' top picks" and the "books that travel" are wonderful programs that are not standard in other libraries, even in Jefferson County. Thanks for all your attention to detail, making our Evergreen Library amazing. (11/07)
- Marilyn, Evergreen
I love libraries! Over the last 20 years, I have experienced the changes and "improvements" of Evergreen's Library. I love the new look and energy I see and feel, especially the new book displays and the ability to check out back issues of periodicals. Thank you all for your professional gifts of serving our community. (11/07)
- Julaine, Evergreen
I appreciate everyone at the Golden Public Library and Jeffco Library for helping me with all of my Interlibrary Loan requests. It's an awesome resource. Thanks for everything. (11/07)
- Alyson, Golden
I love the display of items at the Standley Lake Library near the children's area. There is always a wonderful collection that I truly enjoy. It is a true pleasure to take a quiet minute in a rushed day to look at beautiful objects and learn about something new! (11/07)
- Barbara, Arvada
Hello! I just had to write and share with you how two librarians at Standley Lake went far above and beyond to help me find the title of a children's book that my husband loved as a child and wanted to share with our young son, Will. The only information I had was that it was a Richard Scarry book with pickles randomly placed on each page. (11/07)
I soon received a call that the two librarians had found a review for a book that sounded just like what I had described, Richard Scarry's Postman Pig and His Busy Neighbors! It was no longer in print and our library didn't have it, but I was told that I could purchase it used. Needless to say, I ordered the book (for less that a dollar!) and my husband and I can't wait to get it and share it with our son. (11/07)
- Krista, Arvada
I would like to let the staff know they've been really helpful the last few times I've wanted to use the Internet. (11/07)
- Greg, Arvada
The Bookmobile is a superior service. We enjoy the services of Rich and Rebecca and each replacement. Thanks for the fine service. (11/07)
- Hubert, Lakewood
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